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Marketplace reconciliation that closes payout gaps
We connect order-level data with settlements, fees, refunds, and tax lines so the ledger matches platform statements.
- Order-to-payout matching with clear discrepancy logs
- Correct fee and reserve treatment by channel
- Reliable gross margin and net revenue visibility
What is included
- Mapping between order data, settlement reports, and bank receipts.
- Fee and reserve identification to prevent margin distortion.
- Refund and return treatment by platform and tax context.
- Monthly discrepancy report with resolution workflow.
FAQ
Marketplace reconciliation FAQ
Why do marketplace payouts not match sales totals?
Payouts are net of fees, refunds, reserves, chargebacks, and timing differences. Reconciliation breaks these parts out so net cash is explainable.
Should reconciliation follow settlement periods or calendar month?
You need both: settlement-level matching for payout accuracy and month-end cutoffs for correct financial reporting.
What usually causes unexplained reconciliation gaps?
Late adjustments, cross-border currency conversions, missing fee mapping, and refunds posted in a different period are common causes.
Can we reconcile Amazon and Shopify in one process?
Yes. We run channel-specific extraction with one ledger logic, so all platforms close into a single monthly financial view.